General Information
Check-in is from 3:00 PM onwards, and check-out is by 11:00 AM. If you require early check-in or late check-out, please contact our team in advance—additional fees may apply and are subject to availability.
Yes, our reception desk is staffed 24 hours a day for your convenience and security.
Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including bedrooms, public areas, and meeting spaces.
Rooms & Amenities
Yes, we have fully accessible rooms featuring step-free access, roll-in showers, grab rails, emergency pull cords, lowered fixtures, and more. Please let us know your specific needs at the time of booking.
Yes, all rooms are equipped with hairdryers, irons and ironing boards, in-room safes, tea/coffee-making facilities, and Smart TVs.
Baby cots are available free of charge upon request. Extra beds for children may be provided in selected rooms—please contact us to check availability.
Yes, all of our rooms feature individual climate control, including air conditioning.
Yes, we have a limited number of interconnecting rooms for families or group stays. Please request at the time of booking.
Dining & Room Service
Our restaurant is open daily for breakfast, lunch, and dinner. Full hours are available on our Dining page, along with our full menu.
Some rates include breakfast, while others do not. You can add breakfast at the time of booking or on arrival.
Yes, room service is available 24 hours. A full menu is provided in each guest room.
Absolutely. We offer vegetarian, vegan, gluten-free, and other special diet options—please inform us in advance or speak to a member of staff during your stay.
Parking & Location
Yes, we have on-site parking. Charges apply, £5 for 24 hours and spaces are available on a first-come, first-served basis.
We are easily accessible via train, bus, or tram—please reach out to our team for assistance.
Policies & Payments
Our flexible rate bookings can be cancelled or modified up to 24 hours before arrival. Non-refundable rates cannot be cancelled or changed.
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Contactless and mobile payments are also accepted. We do not accept cash.
Yes, guests must be 18 years or older to check in without a parent or guardian.
Facilities & Services
Yes, we have a well-equipped fitness centre available to guests free of charge.
Yes, we offer complimentary luggage storage before check-in or after check-out.
Yes, all floors are accessible via lift, and our accessible rooms are located on the ground floor for convenience.
Yes, we offer meeting rooms, co-working areas, and AV equipment for business guests. Please contact our Events Team for details.
Special Requests & Extras
We’d be delighted to help with special requests—please contact us at least 24 hours in advance to make arrangements.
We can arrange airport transfers or book taxis for you at Reception—just let us know your plans in advance or during your stay.
Yes, we have secure bicycle storage available—please let us know in advance if required.
Pets & Accessibility
Only registered assistance dogs are allowed. We do not accommodate other pets at this time.
Yes, the hotel is fully accessible with step-free entrances, lifts to all floors, and accessible rooms with adapted bathrooms.